State Farm® Insurance Agent Natalie Reid
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Latisha Lewis
April 23, 2025
5
out of
5
rating by Latisha Lewis
"Thank you for assisting me with my questions. I appreciate you sharing with me any potential discounts also."
We responded:
"Thanks for your review, Latisha! We appreciate you for trusting us to take great care of you! Call anytime!"
Kimberly Green
April 23, 2025
5
out of
5
rating by Kimberly Green
"Everything i call she be on it great customer service"
We responded:
"Thank you for reviewing our State Farm office, Kimberly! Glad to hear we were helpful! "
Cindy Heptinstall
April 21, 2025
5
out of
5
rating by Cindy Heptinstall
"Very knowledgeable, helpful, professional and courteous. Wouldn’t do business anywhere else!"
We responded:
"Thanks for sharing your thoughts! We're really glad to hear you're happy with the service at our State Farm office. If you ever have questions or need anything, just reach out—we're here to help!"
Lorraine Hardy
April 16, 2025
5
out of
5
rating by Lorraine Hardy
"Madison was very prompt and professional… you could hear the smile through her voice."
We responded:
"I love to hear this! Thanks so much for the review! "
Shomari McCastle
April 16, 2025
5
out of
5
rating by Shomari McCastle
"Beautiful staff. Very professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Samuriel Turk
April 15, 2025
5
out of
5
rating by Samuriel Turk
"Amazing so friendly and knowledgeable!!! Helped with all my insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Bnice B
April 15, 2025
5
out of
5
rating by Bnice B
"Hello, My name is Ralph W and I'd like to say that Brittany and Madison have been there for me anytime and so professional and kind. Sincerely, Ralph"
We responded:
"Thank you for taking the time to share your thoughts regarding our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Aaron Cooper
April 15, 2025
5
out of
5
rating by Aaron Cooper
"Insurance rates have been climbing and I was being robbed so I decided to search for some relief. My very first conversation with Mrs. Reid gave me hope. She was very thorough and found monthly savings for my needs. She was patient and assisted me through what became a very easy process to switch over to State Farm. She even called and text for quick reminders thereafter. I was highly impressed and thankful with her knowledge and professionalism!"
We responded:
"Thanks so much for your review! We're so glad you had a fantastic experience with our State Farm office. If you ever need anything, just give us a shout—we're here for you!"
Monique Daley
April 12, 2025
5
out of
5
rating by Monique Daley
"My experience was Superb! Not only did I get a better deal than my previous company, but Brittany went the extra mile to find discounts that I would have missed or never found. She was adamant about getting me the very best of everything and at a reasonable price. I am recommending anyone and everyone to call her. She gets things done, for you!"
We responded:
"Thank you for reviewing our State Farm office! We’re so happy to know you had a positive experience with us! We look forward to continuing to support your insurance needs."
Wallace McCullough
April 11, 2025
5
out of
5
rating by Wallace McCullough
"Excellent customer service. Kimberly was very professional and business minded in handling my policies. I look forward to a long-term continuing relationship with State Farm as my primary insurance provider. Thanks again Kim for making me feel a part of the family, and not just some random policy holder. A good neighbor is hard to find. But like a good neighbor you guys have always been there."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Trina
April 10, 2025
5
out of
5
rating by Trina
"Kim is very professional and knowledgeable. She provided options that will fit our budget and saves us money."
We responded:
"Thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help!"
Sukina Caudle
April 10, 2025
5
out of
5
rating by Sukina Caudle
"I had the best experience working with Brittany, she was very knowledgeable, very professional and kind. She helped me with a cheaper rate for my auto insurance. Great insurance agent."
We responded:
"We’re honored by your positive feedback! If there is anything else we can do for your insurance needs, just let us know!"
Ashaunti S.
April 10, 2025
5
out of
5
rating by Ashaunti S.
"Brittany and her team were most helpful in assisting my family and I with establishing our policy. Any questions/concerns we had were answered quickly. We recommend Brittany to our peers and family!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know we could help you! If you ever have any questions or need assistance, we’re here to help!"
J'Ouvert Caribbean Kitchen & Bar
April 9, 2025
5
out of
5
rating by J'Ouvert Caribbean Kitchen & Bar
"Always great working with face team at Natalie Reid State Farm. The ladies at this location know their stuff!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
John Webb
April 9, 2025
5
out of
5
rating by John Webb
"Brittany Astin at the Natalie Reid office is first class. She went above and beyond to assist with my claim which she didn’t have to do. She helped me understand my policy and what would happen next. She made quick work of adding my replacement vehicle and really made me feel like a valued customer. 5 stars from me and huge kudos to Brittany. Natalie she is a winner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Angela Denson
April 7, 2025
5
out of
5
rating by Angela Denson
"Brittany is a Star. I would recommend family and friends. She is very, passionate and very informative."
We responded:
"Thank you so much for your kind words, Angela! We're delighted that Brittany made such a positive impression with her passion and informative approach. It's wonderful knowing you would recommend her to family and friends. We strive to provide exceptional service, and it sounds like Brittany embodies just that. We appreciate your recommendation and look forward to continuing to serve you and your loved ones. Thank you for choosing us! –Natalie "
Gina Harris
April 6, 2025
5
out of
5
rating by Gina Harris
"She was courteous and quick to help me"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dekese Phoenix
April 4, 2025
5
out of
5
rating by Dekese Phoenix
"Madison Leary performed an excellent job in dealing with me and my sons concerns in our auto policy renewals and went overboard to make sure we had all the information available to maximize benefits. Thank you very much."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Julia Morris
March 31, 2025
5
out of
5
rating by Julia Morris
"Amanda Smallwood was thorough, knowledgable and incredibly nice to talk to! She opened our eyes to other coverages that self employed couples ought to consider, without being pushy! Thank you Amanda - it was a pleasure chatting with you! :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Woodro Wood
March 28, 2025
5
out of
5
rating by Woodro Wood
"Amanda S. was Very helpful very well spoken"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service at Natalie Reid State Farm! If there is anything else we can do for your insurance needs, just let us know!"
Ke'Ondra Clark
March 25, 2025
5
out of
5
rating by Ke'Ondra Clark
"Amanda has been awesome in my journey with this company. Over the years, I could always count on her to answer all of my questions and checking in to make sure my needs were met. I appreciate Amanda’s professionalism and being so easy to talk to. It’s imperative that a customer feels heard and valued, Amanda does exactly that. Thank you Amanda for continuing to make my experience with State Farm great!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
alicia Dean
March 20, 2025
5
out of
5
rating by alicia Dean
"Amanda is AMAZING!!! She is so informative and easy to talk to. Keep doing you girl!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
John Rogers
March 19, 2025
5
out of
5
rating by John Rogers
"The insurance review call that I received today was very informative. It gave me confidence in my policy and made me feel reassured that I would be protected if there is ever a need."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ashleigh
March 19, 2025
5
out of
5
rating by Ashleigh
"Best agent in town!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Stephanie Rhymes
March 18, 2025
5
out of
5
rating by Stephanie Rhymes
"Amanda was amazingly helpful and clear about my coverage and what it entails. She also answered my questions with clear examples of real world instances. She helped me understand what I am getting and where I am covered. Thanks Amanda."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"