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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Petrus

December 8, 2025

5  out of  5
rating by Robert Petrus
"Miss Amanda was very helpful in navigating my way around the insurance claim. A true champion."
We responded:
"Thank you, James! We’re so glad Amanda could be a true champion in helping you navigate your insurance claim. We’re lucky to have her on our team! If you ever need anything else, just let us know."
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Trey Anthony

December 8, 2025

5  out of  5
rating by Trey Anthony
"Very knowledgeable, pleasant, great customer service!!! An amazing experience!"
We responded:
"Thank you so much, Trey! We’re thrilled to hear you had an amazing experience with our knowledgeable and pleasant team. Providing great customer service is what we’re all about. If you ever need anything else, just let us know!"
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James Moore

December 8, 2025

5  out of  5
rating by James Moore
"The agent Bridget was wonderful and save me a lot of money thank you for her"
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Kevin

December 3, 2025

5  out of  5
rating by Kevin
"Great service!!"
We responded:
"Thank you, Kevin! We’re glad you had a great experience with our service. If you ever need anything else, just let us know!"
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Nicole

December 2, 2025

5  out of  5
rating by Nicole
"Always have great customer service. Explains things to me."
We responded:
"Thank you, Nicole! We’re glad to hear you consistently receive great customer service and clear explanations. If you ever have any questions or need assistance, we’re here to help! "
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Bnice B

November 28, 2025

5  out of  5
rating by Bnice B
"Hello, My name is Ralph and I'd like to say that Brittany, Bridget and Madison have been there for me anytime and they're so professional but very pleasantly kind as well. Sincerely, Ralph"
We responded:
"Thank you so much, Ralph! We’re thrilled to hear that Brittany, Bridgette, and Madison have been consistently professional and kind in supporting you. We’re proud to have such a dedicated team and appreciate your continued trust. If you ever need anything else, we’re here to help! "
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Max godfrey

November 25, 2025

5  out of  5
rating by Max godfrey
"Natalie and Amanda has been great! We’ve been with them for years!"
We responded:
"Thank you so much, Max! We’re thankful to have had the opportunity to serve you. Natalie and Amanda truly appreciate your loyalty and kind words. If you ever need anything, we’re always here to help!"
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Dale Campbell

November 20, 2025

5  out of  5
rating by Dale Campbell
"Such lovely people"
We responded:
"We really appreciate your kind words, Dales! It means a lot to us to know you had a great experience with our team. If there’s ever anything you need, don’t hesitate to reach out!"
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Evelyn Elphia

November 19, 2025

5  out of  5
rating by Evelyn Elphia
"If State Farm is supposed to be like a good neighbor, then Jaleesa Carlise is the neighbor who actually picks up on the first ring, lives down the block for real, this is not a marketing gimmick, knows the vibe of your whole block, and solves your insurance situation before your coffee even has time to cool. She was calm, clear, and genuinely helpful in a way I didn’t even know the insurance industry still produced. Before calling her, I had been dealing with some Olympic level scammery from other companies. I won’t name names, but let’s just say one of their name starts with the 7th letter and the other, the16th letter of the alphabet and leave it at that. If you know, you know. Jaleesa understood exactly what I was dealing with. She didn’t waste time, didn’t hit me with any insurance riddles, and gave me the best deal immediately. Straight honesty, straight clarity, straight money back in my wallet. If State Farm ever wants to upgrade their commercials, they need to put Jaleesa right next to Jake. Actually, give her her own campaign. She’s earned it. Five stars without hesitation. If Google let me give her galaxies, she’d have a whole spiral arm. And let me be very clear, for anyone reading this review, don’t walk, run to switch to State Farm and ask for Jaleesa."
We responded:
"Wow, Evelyn! Thank you so much for such an incredible and heartfelt review. We’re beyond thrilled to hear how much Jaleesa stood out with her honesty, clarity, and genuine care—truly embodying what it means to be a good neighbor here at State Farm. Your kind words mean the world to us and to Jaleesa personally. We’re so grateful to have her on our team, and we couldn’t agree more—she deserves her own campaign! Thanks again for trusting us, and we’re here anytime you need us."
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Redina Beyene

November 18, 2025

5  out of  5
rating by Redina Beyene
"Omaru was amazing! He was so helpful and also patient!"
We responded:
"Thank you so much, Redina! We’re thrilled to hear Omaru was helpful and patient throughout your experience. We’re lucky to have him on our team! If you ever need anything else, just let us know."
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tiara thompson

November 18, 2025

5  out of  5
rating by tiara thompson
"Ms Natalie Reid is top tier she called right on time my insurance went up to 703 and she helped me tremendously by switching over to State Farm and it’s not even half of the price that my old insurance was asking for I appreciate her so much for her kindness and she guided me through this process. She’s very nice and helpful. She answered all my questions. She didn’t rush she took her time. And I really do appreciate her that"
We responded:
"Thank you so much, Tiara! We’re thrilled to hear that Jaleesa at Natalie Reid's State Farms Team provided kind, helpful, and thorough service, guiding you through the process and helping you save on your insurance. We truly appreciate you and your kind words and are here to support you anytime you need us!"
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Nina Norstrom

November 14, 2025

5  out of  5
rating by Nina Norstrom
"This is for review for Omaru. Omaru, I appreciate the level of service you've provided on both occasions that we interacted. Thanks for the attention you came. It was well appreciated!"
We responded:
"Thank you, Nina! We’re glad Omaru could provide you with attentive service on both occasions. Your appreciation means a lot to us. If you ever need anything else, we’re here to help!"
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Antonio Tyson

November 14, 2025

5  out of  5
rating by Antonio Tyson
"Omaru Mustafa was very informative and provided excellent customer service. He helped me save on my car insurance and explained everything perfectly. Really appreciate your help and will recommend to my family and friends."
We responded:
"Thank you so much, Antonio! We’re glad Omaru provided excellent service and helped you save on your car insurance. Your recommendation means a lot to us. If you or your family and friends ever need assistance, we’re here to help!"
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Mikail Mustafa

November 14, 2025

5  out of  5
rating by Mikail Mustafa
"Really cool dude super down to earth quick and easy process"
We responded:
"Thanks so much for the great feedback! Omaru’s super down-to-earth and always aims to make the process quick and easy. We’re glad you had a great experience and appreciate you here at Natalie Reid State Farm in Marietta, GA. Feel free to reach out anytime!"
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S. Holmes

November 13, 2025

5  out of  5
rating by S. Holmes
"The Natalie Reid Agency is awesome! Bridget is the most recent staff member I've had the pleasure of speaking with. She was very patient and understanding in answering all of my questions. It doesn't matter who answers the phone there, I'm met with a friendly and helpful voice each and every time. That's great service!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Kimberly has been taking great care of you and providing excellent service. We’re lucky to have her on our team! If you ever need anything else, don’t hesitate to reach out. -Natalie"
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asia Knight

November 13, 2025

5  out of  5
rating by asia Knight
"Omaru was so sweet and really makes sure his customers are taken care of and fully informed."
We responded:
"Thank you, Asia! We’re so glad Omaru was able to take care of your insurance needs. We’re lucky to have him on our team! If you ever need anything else, just let us know. "
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november santana

November 13, 2025

5  out of  5
rating by november santana
"I highly recommend Bridgette from State Farm! She is, hands down, the best insurance agent I have ever worked with. What truly sets Bridgette apart is her commitment to providing excellent coverage, not just the cheapest quote. She meticulously reviewed my previous policies and identified several key areas where I was underinsured. She then took the time to clearly explain the risks and options, ensuring I understood exactly how the new policy protected my family and assets. I feel completely confident in my insurance package now, knowing the value is truly there. On top of her expertise, her customer service is exceptional. She is prompt, professional, and genuinely proactive. She handled all the administrative setup quickly and efficiently, and she always follows up to make sure I don't have any outstanding questions. If you want peace of mind knowing you have a dedicated, knowledgeable agent who provides top-tier service and coverage, ask for Bridgette!"
We responded:
"Thank you so much for your thoughtful feedback! We truly appreciate your kind words and are grateful to have Bridgette as a valued member of our team. Her commitment and expertise make a real difference in providing outstanding insurance service here at Natalie Reid State Farm in Marietta. We’re delighted to know you’re in great hands and look forward to continuing to support you!"
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Setepen Ra Redo

November 13, 2025

5  out of  5
rating by Setepen Ra Redo
"I can't recommend Bridgette enough. Working with an insurance agent who genuinely listens makes all the difference, and Bridgette excelled at it. From our first conversation, it was clear they weren't just trying to push a standard policy. They took the time—not five minutes, but real time—to understand my current situation, my biggest concerns, and where I felt exposed. This active listening directly translated into real value. Instead of just presenting the most expensive options, Bridgette was able to tailor a package that not only met all my needs but also saved me money compared to my previous coverage. They clearly explained the "why" behind every recommendation, ensuring I understood exactly what I was paying for and, more importantly, what protection I had. The service is exceptional, the communication is clear, and the value is unbeatable. If you're looking for an insurance agent who puts your needs first, look no further than Bridgette at Natalie Reid State Farm."
We responded:
"Thank you so much, Setepen, for your kind and detailed feedback! We’re proud to have Bridgette on our team—she truly excels at listening and tailoring coverage to meet each client’s unique needs. It’s wonderful to hear that her clear communication and dedication helped you find valuable protection while saving money. Your recommendation means a lot to us, and we’re here anytime you need assistance!"
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amani abebe

November 13, 2025

5  out of  5
rating by amani abebe
"I had an amazing experience with Omar from State Farm! He went above and beyond to make sure I got the best service and the right coverage for my needs. He was professional, patient, and really took the time to explain everything clearly. I appreciate how easy he made the whole process, definitely recommend asking for Omar if you want top-tier customer service!"
We responded:
"Thank you so much, Amani! We’re thrilled to hear Omaru went above and beyond to provide professional and patient service, making the process easy and clear. Your recommendation means a lot to us. If you ever need anything else, we’re here to help!"
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Elfego Lopez

November 13, 2025

5  out of  5
rating by Elfego Lopez
"Brittany helped me out a lot. I will send all my friends to her for better rates."
We responded:
"Thank you so much! We’re thrilled Brittany could help you, and we really appreciate you sending your friends her way. If you or anyone you know ever need assistance, we’re here to help!"
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Andrew Louis

November 12, 2025

5  out of  5
rating by Andrew Louis
"Brittany was very helpful helping me with my quote."
We responded:
"Thank you, Andrew! We’re glad Brittany was able to help you with your quote. If you need any more assistance, just let us know!"
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Vluxe Aesthetics

November 12, 2025

5  out of  5
rating by Vluxe Aesthetics
"Jaleesa at State Farm made my experience amazing! She was honest, patient, and really took her time explaining everything to me."
We responded:
"Thank you so much! We’re delighted to hear that Jaleesa made your experience amazing with her honesty and patience. Taking the time to explain everything clearly is what we strive for. If you ever need anything else, we’re here to help!"
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Cheryl Holaway

November 12, 2025

5  out of  5
rating by Cheryl Holaway
"Awesome Jalessa came thru with flying colors on my auto policy. s SHE IS A KEEPER"
We responded:
"Thanks so much, Cheryl! We’re so lucky to have Jalessa on our team—she truly shines when it comes to taking care of our clients. We’re glad you had such a great experience! Feel free to reach out anytime."
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Harpreet Singh

November 12, 2025

5  out of  5
rating by Harpreet Singh
"Good service price communication knowledgeable I m happy to work with Amanda ma’am and them team thanks a lot"
We responded:
"Thank you so much for your kind words! We’re happy to hear you’re pleased with the service, price, and communication from Amanda and the team. We appreciate your support and are always here to help! "
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Kevonti H

November 11, 2025

5  out of  5
rating by Kevonti H
"Jalessa portrayed amazing patience and wonderful customer service."
We responded:
"Thank you, Kevonti! We’re thrilled to hear how well Jaleesa treated you. We’re lucky to have her on our team! If you ever need anything else, just let us know. "