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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nina Norstrom

November 14, 2025

5  out of  5
rating by Nina Norstrom
"This is for review for Omaru. Omaru, I appreciate the level of service you've provided on both occasions that we interacted. Thanks for the attention you came. It was well appreciated!"
We responded:
"Thank you for your feedback, Nina! We're glad to hear that your conversation with Nikki was so positive. We sincerely appreciate your feedback and support of our State Farm team. Please feel free to call or visit our office at any time. – Natalie "
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Antonio Tyson

November 14, 2025

5  out of  5
rating by Antonio Tyson
"Omaru Mustafa was very informative and provided excellent customer service. He helped me save on my car insurance and explained everything perfectly. Really appreciate your help and will recommend to my family and friends."
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Mikail Mustafa

November 14, 2025

5  out of  5
rating by Mikail Mustafa
"Really cool dude super down to earth quick and easy process"
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S. Holmes

November 13, 2025

5  out of  5
rating by S. Holmes
"The Natalie Reid Agency is awesome! Bridget is the most recent staff member I've had the pleasure of speaking with. She was very patient and understanding in answering all of my questions. It doesn't matter who answers the phone there, I'm met with a friendly and helpful voice each and every time. That's great service!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Kimberly has been taking great care of you and providing excellent service. We’re lucky to have her on our team! If you ever need anything else, don’t hesitate to reach out. -Natalie"
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asia Knight

November 13, 2025

5  out of  5
rating by asia Knight
"Omaru was so sweet and really makes sure his customers are taken care of and fully informed."
We responded:
"Thank you, Asia! We’re so glad Omaru was able to take care of your insurance needs. We’re lucky to have him on our team! If you ever need anything else, just let us know. "
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november santana

November 13, 2025

5  out of  5
rating by november santana
"I highly recommend Bridgette from State Farm! She is, hands down, the best insurance agent I have ever worked with. What truly sets Bridgette apart is her commitment to providing excellent coverage, not just the cheapest quote. She meticulously reviewed my previous policies and identified several key areas where I was underinsured. She then took the time to clearly explain the risks and options, ensuring I understood exactly how the new policy protected my family and assets. I feel completely confident in my insurance package now, knowing the value is truly there. On top of her expertise, her customer service is exceptional. She is prompt, professional, and genuinely proactive. She handled all the administrative setup quickly and efficiently, and she always follows up to make sure I don't have any outstanding questions. If you want peace of mind knowing you have a dedicated, knowledgeable agent who provides top-tier service and coverage, ask for Bridgette!"
We responded:
"Thank you so much for your thoughtful feedback! We truly appreciate your kind words and are grateful to have Bridgette as a valued member of our team. Her commitment and expertise make a real difference in providing outstanding insurance service here at Natalie Reid State Farm in Marietta. We’re delighted to know you’re in great hands and look forward to continuing to support you!"
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Setepen Ra Redo

November 13, 2025

5  out of  5
rating by Setepen Ra Redo
"I can't recommend Bridgette enough. Working with an insurance agent who genuinely listens makes all the difference, and Bridgette excelled at it. From our first conversation, it was clear they weren't just trying to push a standard policy. They took the time—not five minutes, but real time—to understand my current situation, my biggest concerns, and where I felt exposed. This active listening directly translated into real value. Instead of just presenting the most expensive options, Bridgette was able to tailor a package that not only met all my needs but also saved me money compared to my previous coverage. They clearly explained the "why" behind every recommendation, ensuring I understood exactly what I was paying for and, more importantly, what protection I had. The service is exceptional, the communication is clear, and the value is unbeatable. If you're looking for an insurance agent who puts your needs first, look no further than Bridgette at Natalie Reid State Farm."
We responded:
"Thank you so much, Setepen, for your kind and detailed feedback! We’re proud to have Bridgette on our team—she truly excels at listening and tailoring coverage to meet each client’s unique needs. It’s wonderful to hear that her clear communication and dedication helped you find valuable protection while saving money. Your recommendation means a lot to us, and we’re here anytime you need assistance!"
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amani abebe

November 13, 2025

5  out of  5
rating by amani abebe
"I had an amazing experience with Omar from State Farm! He went above and beyond to make sure I got the best service and the right coverage for my needs. He was professional, patient, and really took the time to explain everything clearly. I appreciate how easy he made the whole process, definitely recommend asking for Omar if you want top-tier customer service!"
We responded:
"Thank you so much, Amani! We’re thrilled to hear Omaru went above and beyond to provide professional and patient service, making the process easy and clear. Your recommendation means a lot to us. If you ever need anything else, we’re here to help!"
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Elfego Lopez

November 13, 2025

5  out of  5
rating by Elfego Lopez
"Brittany helped me out a lot. I will send all my friends to her for better rates."
We responded:
"Thank you so much! We’re thrilled Brittany could help you, and we really appreciate you sending your friends her way. If you or anyone you know ever need assistance, we’re here to help!"
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Andrew Louis

November 12, 2025

5  out of  5
rating by Andrew Louis
"Brittany was very helpful helping me with my quote."
We responded:
"Thank you, Andrew! We’re glad Brittany was able to help you with your quote. If you need any more assistance, just let us know!"
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Vluxe Aesthetics

November 12, 2025

5  out of  5
rating by Vluxe Aesthetics
"Jaleesa at State Farm made my experience amazing! She was honest, patient, and really took her time explaining everything to me."
We responded:
"Thank you so much! We’re delighted to hear that Jaleesa made your experience amazing with her honesty and patience. Taking the time to explain everything clearly is what we strive for. If you ever need anything else, we’re here to help!"
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Cheryl Holaway

November 12, 2025

5  out of  5
rating by Cheryl Holaway
"Awesome Jalessa came thru with flying colors on my auto policy. s SHE IS A KEEPER"
We responded:
"Thanks so much, Cheryl! We’re so lucky to have Jalessa on our team—she truly shines when it comes to taking care of our clients. We’re glad you had such a great experience! Feel free to reach out anytime."
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Harpreet Singh

November 12, 2025

5  out of  5
rating by Harpreet Singh
"Good service price communication knowledgeable I m happy to work with Amanda ma’am and them team thanks a lot"
We responded:
"Thank you so much for your kind words! We’re happy to hear you’re pleased with the service, price, and communication from Amanda and the team. We appreciate your support and are always here to help! "
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Kevonti H

November 11, 2025

5  out of  5
rating by Kevonti H
"Jalessa portrayed amazing patience and wonderful customer service."
We responded:
"Thank you, Kevonti! We’re thrilled to hear how well Jaleesa treated you. We’re lucky to have her on our team! If you ever need anything else, just let us know. "
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WineWhisperer

November 11, 2025

5  out of  5
rating by WineWhisperer
"Jaleesa was super supportive with answering all of my insurance questions and made sure I understood everything before moving forward!"
We responded:
"Thank you so much! We’re glad to hear Jaleesa was supportive and took the time to answer all your questions clearly. Making sure you understand everything is very important to us. Feel free to reach out anytime if you need further assistance!"
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Janayjah Mcswain

November 10, 2025

5  out of  5
rating by Janayjah Mcswain
"It was amazing fast and easy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to hear your experience was amazing. Thank you for trusting the Natalie Reid State Farm team!"
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Tamieka C

November 10, 2025

5  out of  5
rating by Tamieka C
"She was very informative and polite!!"
We responded:
"Thank you, Tamieka! We’re glad to hear Jaleesa was informative and polite. She is one of the best! If you ever need anything else, just let us know! "
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Amir Iqbal

November 10, 2025

5  out of  5
rating by Amir Iqbal
"Brittany was the best!"
We responded:
"Thank you so much, Amir! We’re thrilled to hear Brittany was the best. We’re lucky to have her on our team! If you ever need anything else, just let us know."
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Gerald

November 7, 2025

5  out of  5
rating by Gerald
"I had the pleasure to speak with Amanda today. She was the most kind, respectful, and patient person I could ask for. I told her that she has the patience of Job with all of my questions! I never felt rushed and I always felt valued throughout the call. I highly recommend Natalie Reid's State Farm for amazing customer service!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Amanda provided kind, respectful, and patient service, making you feel valued every step of the way. Your recommendation means a lot to us. We’re proud to have Amanda on our team and look forward to assisting you whenever you need!"
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Zina Holt

November 7, 2025

5  out of  5
rating by Zina Holt
"Madeline Offer great customer service.I left a message, and she returned my call the same day. She was able to work on my insurance rate so that it is manageable. Thank You!"
We responded:
"Thank you so much, Zina! We’re glad Madeline provided great customer service and was able to help make your insurance rate manageable. Prompt and helpful support is what we aim for. If you ever need anything else, just let us know!"
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Michael Witter

November 6, 2025

5  out of  5
rating by Michael Witter
"A very pleasant and painless transition from my past insurance company (Safeco) to State Farm. And great rates! Thank you Brittany Astin and Natalie Reid."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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IRN GROUP LLC

November 6, 2025

5  out of  5
rating by IRN GROUP LLC
"Brittany is always there to help me when needed!"
We responded:
"Thank you so much for the 5 stars! We’re glad Brittany is always there to help when you need her. If you ever need anything else, just reach out!"
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Philly B

November 6, 2025

5  out of  5
rating by Philly B
"Appreciate you Brittany for taking care of the Barnett's. We thought we were in Good Hands then you came through!"
We responded:
"Thank you so much, Philly! We're thrilled to hear that Brittany was able to take such excellent care of your insurance needs. If you ever need anything, we’re here for you! We sincerely appreciate your feedback and support of our State Farm team! – Natalie "
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Gail Trimmings

November 6, 2025

5  out of  5
rating by Gail Trimmings
"Ms. Britney was polite, patient, and more over knowledgable, sge explained the policy in detailed and answered questions si I could comprehend."
We responded:
"Thank you so much, Gail! We’re happy to hear that Britney was polite, patient, and knowledgeable, and that she took the time to explain your policy in detail. If you ever have more questions or need assistance, we’re here to help!"
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Austin Thompson

November 5, 2025

5  out of  5
rating by Austin Thompson
"MADISON WAS VERY HELPFUL!"
We responded:
"Thank you, Austin! We’re glad Madison was very helpful. If you ever need anything else, feel free to reach out!"